Privacy Policy
Last updated November 2026
Information we collect
Contact details you give us, such as your name and email address; health information you share with your clinician during intake and consultation; payment and shipping details; and basic technical data such as browser type and pages visited.
How we use information
To provide and coordinate your care with your clinician and pharmacy, process payments, ship medications, respond to your messages, meet legal obligations, and improve our website. We do not sell your personal information.
Protected health information
Health information you share for treatment is protected health information under HIPAA. It is shared only with your clinician, the dispensing pharmacy, and service providers who have agreed to protect it, or as required by law. Your clinician’s Notice of Privacy Practices explains your rights in more detail.
Advertising and analytics
We do not use health information you share in intake or consultation for advertising. Website tools on this site do not receive your quiz or self assessment answers.
Your choices and rights
You may ask to access, correct, or delete your information, and opt out of marketing emails at any time. Some records must be kept by your clinician and pharmacy as required by law.
Security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission is completely secure.
Contact
Privacy questions: Lola Health, 1020 Longstaff Ave, Missoula, MT 59801. Email hello@lolahealth.com.