Telehealth Consent
Last updated November 2026
What telehealth is
Telehealth means receiving care from a licensed clinician using secure video, phone, messaging, or online questionnaires instead of an in person visit.
Your clinicians
Lola Health is a technology platform. Medical services are provided by independent licensed clinicians in the LocumTele provider network (locumtele.org). Prescriptions are filled by independent licensed pharmacies, Rush Pharmacy (rushpharmacy.com) and Epiq Scripts (epiqscripts.com).
Benefits and limits
Telehealth can make care more convenient. It also has limits: your clinician cannot perform a physical exam and may ask you to get labs or see a clinician in person.
Your consent
By starting a consultation you consent to receive care by telehealth, confirm that the information you give is accurate, and understand that you may stop telehealth care at any time.
Emergencies
Telehealth is not for emergencies. Call 911 or go to the nearest emergency room if you need urgent help.